Definitions
The Client agrees that the price they have been quoted does not include anything apart from cleaning labour as detailed before signing up for J&Y Cleaning services. Should the Client require any further services a discussion with J&Y is necessary and if additional services or cleaning materials are agreed upon, a new quote will be provided;Estimates of time for completing a job are based on average time it takes to clean a property of similar size to that of the Client’s, and flexibility in relation to time is required on the Client’s part. It must be noted that one-off cleans may take longer to complete due to longer intervals between cleaning sessions, number and type of cleaning tasks required, when compared to the regular maintenance cleaning of the same property
J&Y does offer the following types of one-off cleaning services: deep clean, end of tenancy and after-builders clean. The conditions of conducting these services will depend on the selected type and payment and cancellation will take place according to the quote provided and the provisions of these Terms and Conditions as listed below.Unless the Client explicitly withdraws permission in writing, our Cleaners and staff are allowed to take pictures or videos of the property as proof of performance. No person shall be on any of the photos or videos.Minimum booking hours for a regular service is 3 hours (weekly) or 4 hours (fortnightly), for deep-cleaning, for end-of-tenancy or after-builders cleaning is 5 hours.
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